![]() ![]() You should also check the cartridge model number to make sure that you have the right cartridge for your printer. These will give you a better idea of what is wrong with your printer cartridge and the problem you are experiencing. Check any dialogue boxes or the printer’s LCD screen for error messages. Most printers will let you know if something is wrong. For ink cartridges, make sure you remove the yellow tape on the front or top of the ink cartridge and that you’ve removed it from the protective clip.įor toner cartridges, make sure that you have removed the protective covering from the front of the cartridge and that you have pulled out the tape that separates the toner from the roller or imaging drum. If the cartridge is new, make sure you’re removed all the packaging or tape. ![]() If there is any damage to the cartridge or the chip is missing, you should contact your supplier to get your cartridge replaced. If your cartridge has a chip, check to make sure the chip is not missing, damaged or dirty. If any of these are damaged, it could lead to printing problems. You can also inspect all the springs or clips on the cartridge itself. If the toner cartridge has a built in imaging drum, check to make sure there are no scratches on the drum as this will cause streaks in your print.Ĭheck the plastic casing for any cracks. If the cartridge has a built in printhead, make sure it is not damaged or dirty.įor toner cartridges, check that the rollers are in good working order. For ink cartridges, check that there is still ink inside the cartridge by either having a look or weighing the cartridge. Take the cartridge out of the printer and take a close look at it. To diagnose the issue, start with a simple inspection of the cartridge. If you’ve checked that the issue is not with the printhead, drum unit or corona wire and you’re still having problems with your prints, the fault is most likely with the printer cartridge. Before replacing the cartridge, check your printer manual for guidelines on how to clean or align your printhead or, if you have a laser printer, how to replace your drum unit or clean your corona wire. These problems could also point to an issue with the printer itself, like a misaligned or damaged printhead, a damaged drum unit or a dirty corona wire. This includes HP ink cartridges, Samsung toner cartridges and Canon ink cartridges. Some printers will actually warn you if a cartridge is damaged and will refuse to print. Missing colours, streaky prints, smudges and ink blotches are all signs that your printer ink or toner cartridge may be damaged. This is usually the first sign that something has gone wrong with your printer cartridge. We’ve put together some guidelines for checking your printer cartridges for faults. Luckily, recognising a damaged cartridge is easy. Faulty or damaged printer cartridges can have a detrimental effect on your print quality or printer.
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